Where should I start when choosing a rug?
Start with the space and the look you have in mind. Explore Area Rugs, Runner Rugs, Irregular Rugs, Kids Rugs or Outdoor Rugs, then compare individual designs.
How do I choose a size?
Measure the floor area you want to cover and note nearby furniture and door clearance. Compare your measurements with the dimensions of the selected product option. Check that the option you select matches the size you intend to buy.
Where can I find material and care information?
Read the description on the individual product page. Materials, construction and care instructions can vary between rugs. Use the guidance for the specific design you are considering rather than assuming every item in a collection has the same care requirements.
How can I compare colors and patterns?
Review the available product images and the name of the selected option. Compare the rug’s pattern and color with the room where you plan to use it. If a listing leaves a detail unclear, include its page link when contacting us.
Where can I read about shipping?
Read the Shipping Policy for the store’s published shipping information. Contact us before ordering if you need clarification about your destination or a statement in the policy.
Where can I read about returns or an existing order?
Read the Refund & Return Policy before requesting a return or an order change. Use the Contact Us page if you need clarification about the process or the published terms.
How do I contact Colorugs?
The Contact Us page contains the published email address and contact hours. Include the relevant product name, page link or order reference when explaining your question.